Customer Engagement

Customer Engagement

IQVIA helps life sciences companies build connected experiences for every healthcare professional with multichannel outreach. We apply the right solutions for customer needs with a mix of data, technology, expertise, and skilled resources.

Digital Readiness Assessment

Explore the current state of your capabilities, goals, technology, data, people and pain points with key stakeholders.

Key Objectives:

  • Conduct an assessment of the existing in-house digital capabilities that can be leveraged for driving HCP engagement
  • Assess capability and technology gaps
  • Identify and optimize the areas to improve digital experience and engagement for your HCPs
Customer Engagement-Digital Readiness Assessment

A Suite of Multichannel Outreach Services

Custom and packaged solutions to drive engagement with HCPs

Suite of Multichannel Outreach Services
IQVIA is a trusted partner with experience

IQVIA benefits and differentiators

IQVIA is a trusted partner with experience in supporting more than 25 Canadian pharma companies and their many brands with their customer outreach and engagement programs. We help collect HCP's consents with superior consent capture rates compared to standalone consent programs by other vendors while still communicating your relevant brand messages.

  • Unrivalled access to HCP-level interaction data
  • Single and multichannel engagement capabilities
  • Digital platforms and engagement workshops

Take advantage of turnkey outsourced solutions, implemented at the brand or enterprise level. Take control of your digital engagements and benefit from real-time intelligence. Implement orchestration between digital and non-digital channels, based on HCP-level performance tracking.

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