White Paper
Unlocking Consumer Insights with Scientific RWE Surveys
How evidence-led consumer surveys are reshaping health product claims.
Nov 24, 2025
Authors:
Dr. Volker Spitzer
Vice President, Global R&D/RWE Services, IQVIA Consumer Health
Inês Rocha
Associate Director, Global R&D/RWE Services, IQVIA Consumer Health
Aida Gadzhieva
Consumer Health RWE and Claims Lead, APAC CoE, IQVIA Consumer Health

Unlocking Consumer Insights with Scientific RWE Surveys

Consumer health brands face increasing pressure to substantiate product claims with credible, compliant evidence.

This whitepaper explains how scientifically designed real-world evidence (RWE) consumer surveys outperform traditional market research, delivering validated data that strengthens claims, meets advertising standards, and builds trust with consumers, healthcare professionals, and regulators.

You’ll learn why RWE surveys are becoming a strategic tool for OTC and supplement brands, how they reduce bias, and the commercial benefits of integrating them into product development and marketing strategies.

What You’ll Learn

  • Why scientific RWE surveys matter
    The role of evidence-led consumer insights in claim substantiation and brand credibility
  • Design principles for robust data
    Validated outcome measures, bias reduction, and protocols that meet regulatory expectations
  • Compliance and advertising standards
    How to align survey findings with UK ASA, EU NHCR, and US guidelines
  • Real-world applications
    Examples of compliant claim phrasing and their impact on consumer trust and competitive advantage
  • Beyond marketing
    Using RWE insights for HCP engagement, PR campaigns, retailer confidence, and product lifecycle planning
  • Commercial impact
    ROI benchmarks and strategies for leveraging RWE to drive growth and differentiation
Download this free whitepaper today and hit the CONTACT US button to speak with our experts.
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FAQs

Scientific RWE consumer surveys use validated questionnaires, rigorous protocols, and statistical analysis plans, ensuring results are robust and suitable for peer-reviewed publication. This approach delivers evidence that withstands regulatory and competitor scrutiny, unlike standard market research which is often less transparent and methodologically rigorous.
These surveys provide concrete, consumer-reported data that can be used to craft compliant marketing claims. When designed and reported accurately, they enhance credibility and trust, and ensure claims meet regulatory standards such as those set by the UK ASA and EU NHCR.
A robust survey includes detailed protocol development, predefined sample size calculations, validated outcome measures (such as COAs), and bias reduction strategies. Representative sampling and transparent data quality control are essential for generating reliable and generalisable insights.
RWE survey data can inform product development, uncover unmet consumer needs, support HCP engagement, and drive retailer and distributor confidence. The insights can also be leveraged for public relations, consumer education, and internal strategy alignment, maximising ROI and brand reputation.
Scientific RWE surveys deliver significant commercial value, with retrospective studies shown to achieve a 10–20 times ROI. The robust data generated can be used across multiple business functions, supporting external communications and driving product uptake.

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