Video
IQVIA OCE Remote Engagement Demo Video
Discover how reps can virtually interact with customers - remotely
May 14, 2020

With Health Care Providers busier than ever, and access to them more restricted, life science organizations are seeking new ways to conduct personal engagements with their customers.

OCE Remote Detailing empowers commercial teams to optimize HCP interactions with a convenient, flexible and compliant virtual solution. OCE Remote Detailing is an integral part of OCE Sales and connects anywhere, on any device, from any browser, even with fluctuating bandwidth.

The sales professional launches this session from within OCE Sales by clicking Launch Call. The rep navigates through sequences and other approved content and leverages dynamic options to engage customers that include chat, highlighting specific areas of content, drawing and notes tools, giving control to attendees, and launching videos.

Real-time surveys are another way to add interactivity to remote interactions. When the session ends, the HCP can be prompted to share further insights and preferences, which helps the rep fine-tune the call plan.

In OCE Sales, key messages delivered during the remote session are automatically populated into the call report and activity history, along with HCP feedback. With an emphasis on engaging interactions and information delivery, OCE Remote Detailing sessions are impactful, efficient, and respectful of the HCP’s schedule.

OCE Remote Detailing connects compliantly with one customer or many at the same time, enabling sales and medical teams to share approved and engaging content for exceptional customer experiences.

Native integration of OCE Remote Detailing with OCE Sales improves sales force productivity and shapes the overall account strategy with valuable HCP information gathered during every interaction.

To learn more please contact us today.

Related solutions

Contact Us