IQVIA SmartSolve® RIM

Faster global market access, 
AI‑enabled

Centralize regulatory data, streamline compliance, and stay inspection ready with SmartSolve RIM, the cloud based regulatory information management platform for MedTech, IVD, and Pharma.

Streamline Global Compliance and Accelerate Market Access

SmartSolve RIM is an AI-enabled regulatory information management solution built on the SmartSolve® platform, purpose designed to support global registrations and regulatory operations. It centralizes regulatory information across products, markets, and health authorities, providing a single source of truth for regulatory teams.

By leveraging the SmartSolve platform’s proven architecture, SmartSolve RIM connects regulatory data across the product lifecycle, enabling greater visibility, reduced manual effort, and faster, more confident regulatory decision making in an increasingly complex global environment.

Why SmartSolve RIM?

SmartSolve RIM is simple enough to use, but it also has everything you need. It’s built around how publishers work, which makes a real difference in day‑to‑day publishing. We were able to get safety reports out in a matter of hours instead of waiting days with an outsourced vendor. It’s a huge return on investment.
Rich Fredericks
Senior Director - Regulatory, Quality & Clinical Solutions

End-to-End Regulatory Management

Submission & Publishing Management

Ensure submission accuracy, consistency, and compliance across global markets for MedTech and Pharma.

SmartSolve RIM simplifies submission and publishing management for MedTech and Pharma organizations by centralizing regulatory data, content, and workflows in a single system. Regulatory teams can efficiently prepare, publish, and maintain submissions while ensuring alignment with market specific requirements.

Built to support complex and evolving global regulations, SmartSolve RIM reduces rework, improves consistency across submissions, and helps organizations meet regulatory timelines with greater confidence.

Registration Management

Maintain accurate product registrations across global markets for MedTech and Pharma.

Centralize and manage product registration data across regions in a single platform. SmartSolve RIM helps MedTech and Pharma teams organize registration details, track status and changes, and maintain compliance with evolving regulatory requirements, making it easier to manage global registrations efficiently and at scale.

Health Authority Interactions

Track and manage regulatory communications across global markets for MedTech and Pharma.

Centralize and organize all correspondence, commitments, and responses with global health authorities, including the FDA, EMA, and other regulatory agencies, within SmartSolve RIM. Gain full visibility into communication history and ensure timely, compliant responses throughout the regulatory lifecycle.

Document Management

Centralize and control critical regulatory documents for MedTech and Pharma.

Manage regulatory content in a single, secure system to support streamlined document creation, review, approval, and ongoing compliance. SmartSolve RIM helps teams maintain version control, improve collaboration, and ensure documents are inspection ready across the regulatory lifecycle.

Read the Content Management Fact Sheet

Change Management & Event Management

Ensure controlled, compliant change processes for MedTech and Pharma.

Manage changes with confidence, from simple document updates to complex, multi step initiatives involving new products, suppliers, or regulatory requirements. SmartSolve RIM helps MedTech and Pharma organizations define, track, and execute change plans with full visibility into actions, timelines, and supporting evidence, reducing risk and maintaining compliance across the regulatory lifecycle.

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See How SmartSolve RIM Supports Global Registrations
Discover how our AI-enabled regulatory platform simplifies global compliance, accelerates product approvals, and delivers real-time insights — all in one connected solution.

SmartSolve RIM Frequently Asked Questions

SmartSolve RIM is an AI-enabled regulatory information management solution built on the IQVIA SmartSolve platform that helps MedTech and Pharma organizations manage global registrations, compliance, and regulatory data.

It centralizes regulatory information across markets, supports inspection readiness, and enables faster, more confident regulatory decision making across the product lifecycle.

SmartSolve RIM is not a new product, but the next evolution of IQVIA’s regulatory solutions. It has been replatformed on Microsoft Azure and enhanced with AI capabilities to unify SmartSolve RIM and SmartSolve QMS on a single platform with a common data structure. This modernization delivers improved operational performance, integrated quality and regulatory workflows, and platform level AI, analytics, and connectivity to support global compliance and regulatory decision making.

SmartSolve RIM supports global compliance and audit readiness by unifying regulatory and quality workflows in a single, traceable system. It provides controlled content, up to date regulatory alerts, centralized lifecycle management, and full visibility into regulatory activities. This enables right first time submissions, strengthens audit readiness, and helps organizations maintain compliance across global markets.

SmartSolve RIM integrates seamlessly with SmartSolve eQMS by running on the same Microsoft Azure powered platform with a single, shared data structure. This enables connected workflows across regulatory change management and quality execution, closing the loop between regulatory requirements, controlled documents, CAPA, and training. As a result, organizations improve audit readiness, maintain traceability, and reduce compliance risk across the regulatory lifecycle.

SmartSolve RIM supports both MedTech and Pharma by combining industry specific workflows with a shared, configurable platform. At the workflow level, it provides tailored data structures, submission templates, and event management capabilities designed to meet the distinct regulatory requirements of MedTech and Pharmaceuticals. At the enterprise level, consolidated reporting and advanced analytics deliver transparency into performance, enabling consistent, enterprise wide decision making.

Whether supporting MedTech, Pharma, or both, SmartSolve RIM delivers a globally compliant solution that scales across industries while driving efficiency and regulatory consistency.

Yes. IQVIA offers comprehensive migration assistance to help organizations transition from legacy RIM systems to SmartSolve RIM with minimal disruption. The team provides data mapping, validation, and configuration services to ensure accuracy, compliance, and data integrity throughout the migration process. IQVIA also delivers expert guidance, training, and best practices to accelerate adoption and reduce risk, enabling organizations to quickly realize the benefits of an AI-enabled, cloud based regulatory platform.
Yes, SmartSolve RIM is built on Microsoft Azure, providing enterprise grade security, scalability, and high availability. The platform supports role based access controls, data encryption, and alignment with global data privacy regulations such as GDPR. SmartSolve RIM is certified to ISO 27001 and ISO 9001 standards, making it well suited for regulated MedTech and Pharma organizations that require secure, compliant regulatory systems.
Stevie® Award Winner for Regulatory Innovation

IQVIA SmartSolve® RIM was recognized by the Stevie Awards® for excellence in AI enabled regulatory information management, honoring innovation that drives global compliance and regulatory confidence.

Accelerate Global Market Access with Confidence

A strategic white paper exploring how MedTech and Pharma organizations can accelerate global market access with greater regulatory confidence through connected, data driven regulatory processes.

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