Regulatory and quality leaders are being asked to do more than ever, manage growing global complexity, accelerate product timelines, and maintain flawless compliance, all without increasing risk. Meeting these demands requires technology built not just for compliance, but for innovation.

As IQVIA continues to advance innovation in life sciences, SmartSolve® RIM has been named a Silver Stevie® Award winner in the American Business Awards® for Healthcare Technology Innovation. The award recognizes the evolution of SmartSolve RIM into an AI‑enabled platform that supports regulatory operations across the product lifecycle, helping organizations modernize processes and operate with greater efficiency and confidence.

A Unified Regulatory and Quality Management Platform for Life Sciences

Launched in Q1 2026, SmartSolve RIM represents a comprehensive re‑platforming of IQVIA’s legacy RIM solution within the SmartSolve® environment. Built on Microsoft Azure, the platform brings Regulatory Information Management (RIM) and Quality Management (QMS) together within a single architecture.

This approach supports greater consistency and visibility across regulatory operations.

Stevie Awards judges cited this integration as a key differentiator:

“The unified QMS+RIM play on a single platform is a real differentiator, and the numbers back it up.”

Judges also noted the relevance of the challenge addressed:

“It deals with a niche but critical problem of compliance within the life sciences industry—and that is a real world problem that needs to be addressed.”

Leadership Perspective on Regulatory and Quality Technology Innovation

“This recognition reflects our focus on delivering integrated solutions that support regulatory and quality teams throughout the product lifecycle. SmartSolve RIM was designed to bring greater clarity and coordination to regulatory operations, helping organizations manage complexity while maintaining compliance and patient safety.”

— Susan Hill, SVP, Product Management, General Management, AI & Technology Solutions

Supporting Global Regulatory Operations at Scale with SmartSolve RIM

SmartSolve RIM integrates regulatory intelligence, structured content, submission management, and quality processes within a coordinated platform. This approach supports a more centralized way to manage regulatory information across regions and product portfolios, particularly in complex and highly regulated environments.

Stevie Awards judges recognized the practical value of this transformation:

“A compelling platform transformation delivering clear regulatory value and meaningful efficiency gains through thoughtful AI and workflow integration.”

This award further underscores ongoing third‑party validation of SmartSolve RIM’s integrated approach to regulatory and quality operations in the life sciences industry.

About SmartSolve®: SmartSolve is an AI-enabled, Microsoft Azure-based platform that helps Life Sciences organizations streamline and automate global quality management and regulatory compliance. SmartSolve® eQMS centralizes enterprise-wide quality processes, from design and manufacturing to post-market surveillance, while SmartSolve® RIM manages regulatory submissions, product registrations and health authority interactions. Built on industry best practices, SmartSolve connects teams, data, and workflows in a single platform to drive an optimized focus on patient safety, product quality and commercial performance.