TSQM Privacy Statement

This privacy statement pertains to the specific activities of the Treatment Satisfaction Questionnaire for Medication (TSQM)©, operated by IQVIA. For further information on IQVIA’s overall online privacy practices, please review our privacy policy.


What information do we collect about you?
  1. When we are collecting information for purposes of the Treatment Satisfaction Questionnaire for Medication (TSQM)©, we may collect the following types of personally identifiable information through this page when you register to license our Treatment Satisfaction Questionnaire for Medication (TSQM)©: name, title, contact details including e-mail address, physical work address, and telephone numbers.
  2. We may also collect details about the study for which you are requesting to license the TSQM, including, but not limited to, study protocol number, study title, study objectives, study disease area, and age of study population.
  3. You will be required to electronically agree to the Terms of Use for our TSQM via your electronic signature in order to license the questionnaire for your study.
The way we use your information

We use your information to enable you to administer our TSQM in your study(ies), to enable us to respond to your requests, and to document your TSQM license. As we license the TSQM per study, we use the study details to document which studies have TSQM licenses in place. We also use the study details to understand the context of use of our instrument and to improve the psychometric properties of the TSQM as necessary for its uses.

Do we share your information?

We do not share personally identifiable information with unrelated third parties who are not covered by this privacy statement without your prior permission, except to the extent reasonably necessary to: (i) correct technical problems and malfunctions; (ii) protect the security and integrity of our Website; (iii) protect our rights, interests and property and the rights, interests and property of others; (iv) comply with laws or to respond to judicial process; or (v) provide information to law enforcement agencies or for an investigation of a matter as applicable, or otherwise as required or permitted by law.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Please click on the IQVIA privacy policy identified above to learn more about our information security practices.

Cookies and log files

As discussed in the IQVIA privacy policy, this site uses cookies and other web technology to provide us with information about how our site is being used.

A cookie is a piece of data or file that a website can send to your browser, which may then store it on your computer system.

We do not use cookies to link to any personally identifiable information while using the TSQM portion of this site. In general, as discussed in the IQVIA privacy policy, IQVIA uses cookies on its Website in order to:

a) allow site visitors to personalize their experience by accessing information, products, and services relevant to their areas of interest, b) track a user session within our Website, and c) prevent duplication in voting or participation in surveys.

We receive IP addresses in the normal course of the operation of our Website. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.

Our commitment to children's privacy

Protecting the privacy of the very young is especially important. For that reason, we do not intend to collect or maintain information at our Website from those we know are under 13 years of age, and no part of our Website is structured to attract anyone under 13.

Data retention

The information you provide to us may be archived or stored periodically by us according to backup processes and will only be retained for as long as is required for the purposes for which it was collected.

Notification of changes

We keep our Privacy Statement under regular review and we will place any updates on this Web page.

How to contact us

If you wish to access, correct, update or request removal of any of your information you provided to us or if you have any questions regarding this statement or would like more information on our privacy practices, please contact us at tsqm@IQVIA.com. You also may use the contact information identified in the IQVIA online privacy policy.

For queries by post, please write to us at 4820 Emperor Boulevard, Durham, North Carolina 27703

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