With physicians busier than ever and more reliant on the Internet for information, rep access is more limited. Further restrictions during this period of social distancing add greater urgency to remote engagement solutions.
Life sciences companies are looking for alternative channels to meet with HCP stakeholders. IQVIA Remote Detailing helps field teams overcome the challenges of scheduling face-to-face details and calling on large territories. IQVIA Remote Detailing solutions are available natively integrated with OCE Sales or MI, and as a standalone offering.
Embedded in OCE Sales, OCE Remote Detailing adds a versatile digital method for conducting personal engagements with HCPs. This solution enables sales and medical teams to connect remotely with one customer or many at the same time, capture their consent, share approved content, and present surveys.
Managing remote interactions in the context of a customer relationship management (CRM) platform like OCE Sales ensures a more tailored and relevant experience for the HCP. Field representatives, sales managers, and medical science liaisons treat remote interactions as an integral part of their CRM functions including account strategy, call planning, and execution, as well as target attainment and reporting.
For customers who are using other CRM solutions, including Mobile Intelligence, IQVIA Remote Detailing offers the convenience of a standalone web-based application that connects anywhere, on any device.
IQVIA Remote Detailing uses cloud-based content, video, and voice for a more engaging experience that results in higher customer retention of content.