Webinar
Suspicious Order Monitoring: Smart Investigations and Knowing Your Customer
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August 12, 2025

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1:00pm - 2:00pm

GMT-04:00

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Join us for a focused webinar on how to strengthen your Suspicious Order Monitoring (SOM) program and enhance your Know Your Customer (KYC) processes. Learn how to identify and investigate DEA-controlled substance orders that raise red flags due to unusual size, frequency, or patterns. This session will provide actionable insights to help you stay compliant, document investigations properly, and build a robust customer due diligence framework.

Key Takeaways;
  • Best practices for investigating suspicious orders
  • How to implement and optimize the Know Your Customer process
  • Proper documentation techniques for compliance and audits

Strengthen your compliance strategy and gain practical tools to improve your suspicious order monitoring efforts. Register now to secure your spot and stay ahead of regulatory expectations.

Speakers:

Eric Pearcy
Engagement Manager, IQVIA

Scott Hardy
Sr. Engagement Manager, IQVIA

Cori Rizman
Vice President, DEA Compliance, Ascent Pharmaceuticals, Inc.

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