Blog
Optimizing Remote Monitoring with FSP
Adapting to the new normal
Linda Philips, Senior Director, Centralized Monitoring, IQVIA
Debjit Chakrabarti, Senior Director, Medical Data Review, Head of Centralized Monitoring FSP Services R&D Solutions
Jun 24, 2025

In the rapidly evolving landscape of clinical trials, the shift towards remote monitoring has become a pivotal strategy for enhancing efficiency and maintaining high standards of data integrity and patient safety. This transformation, driven by technological advancements and the necessity for adaptive methodologies, was the focal point of a recent IQVIA webinar. The session provided a comprehensive overview of the evolution of clinical monitoring, the implementation of risk-based quality management (RBQM), and the future trajectory of remote monitoring within the Functional Service Provider (FSP) model.

Evolution of Clinical Monitoring

The traditional approach to clinical monitoring, characterized by frequent on-site visits and exhaustive source data verification (SDV), has undergone significant changes over the past decade. Initially, monitoring involved on-site visits every four to six weeks, with monitors verifying every data point entered by the site. This method, while thorough, was time-consuming and resource-intensive.

The advent of electronic data capture (EDC) systems marked the beginning of a shift towards more efficient data management. However, the real transformation began with the integration of risk-based monitoring (RBM) strategies. These strategies prioritize critical data and processes, reducing the need for exhaustive on-site verification. The COVID-19 pandemic further accelerated this shift, necessitating remote monitoring solutions due to restricted site access.

Today, a hybrid approach is prevalent, combining on-site and remote monitoring to ensure data quality and integrity while optimizing resource allocation. This approach leverages technology to facilitate remote source data review and verification, significantly reducing the need for physical site visits.

Risk-Based Quality Management (RBQM)

At the core of this evolution is the implementation of risk-based quality management (RBQM). RBQM extends beyond monitoring to encompass quality management across all aspects of a clinical trial. This comprehensive approach involves designing protocols with inherent quality, implementing risk prevention strategies, and continuously monitoring quality metrics throughout the trial.

Key components of RBQM include:

  • Protocol Design: Ensuring protocols are designed to minimize risk and facilitate high-quality data collection.
  • Risk Assessment: Conducting thorough risk assessments to identify potential issues and implement mitigation strategies.
  • Continuous Monitoring: Utilizing key risk indicators and data surveillance to monitor trial quality and integrity in real-time.

By integrating these elements, RBQM supports the transition to remote monitoring by ensuring that data quality and patient safety are maintained, even when monitors are not physically present at the site.

Remote Monitoring Techniques

Remote monitoring encompasses a variety of techniques, each tailored to specific aspects of trial oversight. These include:

  • Remote Site Visits and Contacts: Utilizing phone or video conferencing to maintain regular communication with sites, address issues, and provide support. These interactions can be formalized with site visit reports or recorded in clinical trial management systems (CTMS).
  • Remote Source Data Monitoring: Accessing electronic health records (EHRs) and other digital tools to perform source data verification remotely. This approach leverages technology to ensure data accuracy without the need for on-site visits.
  • Data Surveillance: Centralized monitoring team reviews across data sources for data issues and trends at a study, site and participant level. This proactive approach includes review utilizing KRIs and predictive analytics allowing for more timely interventions and continuous quality improvement.

These techniques collectively enhance the efficiency and effectiveness of clinical trial monitoring, reducing site burden and improving data quality.

Future of Monitoring

Looking ahead, the future of clinical monitoring is poised to be increasingly digital and patient-centric. Key trends include:

  • Simplification of Protocols: Reducing protocol complexity to ease data collection and minimize patient burden. Simplified protocols facilitate smoother trial execution and improve patient retention.
  • Decentralized Trials: Incorporating real-world comparator arms and leveraging digital tools to engage patients remotely. This approach expands patient access to trials and enhances data collection.
  • Technology Integration: Utilizing mobile apps and other digital platforms for data collection and patient communication. These tools streamline data entry and provide real-time insights into trial progress.

The ultimate goal is to create a seamless, integrated monitoring system that provides comprehensive oversight and supports proactive decision-making. By leveraging advanced analytics and artificial intelligence (AI), sponsors can gain deeper insights into trial data, identify potential risks early, and implement effective mitigation strategies.

Role Evolution of CRAs

As monitoring practices evolve, so too do the roles and skill sets of Clinical Research Associates (CRAs). Today’s CRAs must possess a blend of strategic thinking, problem-solving, and analytical skills. Their role has shifted from on-site investigators to remote monitors who leverage technology and analytics to identify and address issues.

Key competencies for modern CRAs include:

  • Critical Thinking: Ability to analyze data and identify potential risks.
  • Problem-Solving: Developing and implementing solutions to prevent future issues.
  • Communication: Maintaining effective communication with sites and stakeholders.

This evolution not only enhances the efficiency of monitoring activities but also reduces site burden, making it easier for sites to participate in trials.

Impact of Digital Transformation

The digital transformation of clinical trials is driving significant improvements in patient engagement, data quality, and trial efficiency. By adopting digital tools and platforms, sponsors can create a more patient-centric trial experience, improving retention and compliance.

New roles are emerging to support this transformation, including data scientists, medical data reviewers, and decentralized trial coordinators. These roles are critical for managing the influx of digital data and ensuring that insights are effectively integrated into trial oversight.

FSP Experience and Benefits

IQVIA’s FSP model provides end-to-end support for clinical trials, from study start-up to close-out. This model offers several distinct benefits, including cost optimization, dedicated teams, and improved risk mitigation. By leveraging centralized and remote monitoring techniques, IQVIA enhances patient safety, data quality, and site performance.

Key success metrics include:

  • Enhanced Patient Safety: Identifying unreported safety events and improving data quality.
  • Improved Site Performance: Driving subject enrollment and data flow performance.
  • Cost Savings: Reducing travel costs and optimizing resource allocation.

Conclusion

The shift towards remote monitoring and digital transformation is revolutionizing clinical trial oversight. By embracing these changes, sponsors can enhance trial efficiency, improve data quality, and create a more patient-centric experience. IQVIA’s expertise in remote monitoring and RBQM positions us as a leader in this evolving landscape.

For customized solutions and to learn more about how IQVIA can support your clinical trial needs, please contact us today. Our team of experts is ready to help you navigate the complexities of modern clinical trials and achieve your research goals.

Related solutions

Contact Us