Text Message Service Privacy Policy


We respect your privacy. Information you provide through the Text Message Service is used solely to transmit and respond to your mobile messages.

We may share this information only with service providers necessary to deliver text messages and operate the service, such as messaging platforms and telecommunications providers, and only for those purposes. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information are not shared with any third parties.

We may disclose information if required to do so by law, regulation, or valid legal process, or as necessary to protect the rights, property, or safety of IQVIA, our users, or others.

This Text Message Service Privacy Policy applies solely to your use of the Text Message Service and does not modify IQVIA’s general corporate privacy practices, which may govern your relationship with us in other contexts. IQVIA’s privacy policy is available here:

You also acknowledge and agree to IQVIA’s Text Messaging Terms of Use, which govern your participation in the Text Message Service and are available here.
 
COSTS OF TEXT MESSAGES
 
 We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
 
FREQUENCY OF TEXT MESSAGES
 
 This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).
 
 OPTING OUT OF TEXT MESSAGES
 
 If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.
 
 CONTACT US
 
 For support, contact +1 913 708 7473 or +1 610 244 2222.