IQVIA Connected Healthcare Platform

Operational Solutions

IQVIA's expertise in healthcare and data analytics can assist healthcare systems to develop and implement effective short- and long-term planning strategies.

Continuously improve operational processes

IQVIA can provide solutions that can deliver insights into all areas within healthcare systems, enabling an optimization of existing resources to improve efficiency and deliver better patient outcomes.

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Resource Planning

IQVIA can help organizations optimize their resources by analyzing current workflows, identifying bottlenecks, forecasting future demand and generating insights, to develop strategies to allocate existing resources more effectively. Effective resource planning can help healthcare systems optimize their operations, improve efficiency, and deliver better patient outcomes.

  • Staffing plans: Identifying staffing needs, forecasting future demand, and developing strategies to recruit, train, and retain staff.
  • Facility planning: Analyzing patient flow, reducing wait times, and maximizing the use of existing resources.
  • Equipment planning: Analyzing equipment utilization rates, reducing downtime, and improving maintenance processes.
people in doctors waiting room

Capacity Analysis

IQVIA solutions can analyze an organization's current capacity and utilization levels to identify areas for improvement, such as reducing wait times, increasing throughput, or improving patient flow.

  • Understanding demand: Collecting and analyzing data on patient volumes, service utilization rates, and other factors that affect demand for healthcare services.
  • Assessing current capacity: Analyzing the availability of staff, facilities, equipment, and supplies to determine the organization's current capacity to meet demand.
  • Identifying bottlenecks: Identifying areas where demand exceeds capacity and where processes are inefficient or ineffective.
  • Developing strategies to increase capacity: Expanding facilities, adding staff, or optimizing processes.
  • Monitoring and evaluating capacity: Monitoring capacity utilization and evaluating the effectiveness of capacity expansion strategies.
doctors using tablet in hospital

Staffing & Scheduling

IQVIA can help organizations optimize their staffing and scheduling processes to ensure that they have the right number of staff with the right skills at the right time. This can include developing staffing plans, creating schedules, and managing shift rotations. Effective staffing and scheduling can help healthcare organizations improve patient care, reduce costs, and increase staff satisfaction.

  • Determine staffing needs: Analyzing patient volumes, service utilization rates, and other factors that affect demand for healthcare services.
  • Develop staffing plans: Staffing plans should align with demand and consider the availability of staff, budget constraints, and other factors that may affect staffing levels.
  • Create schedules: Schedules should take into account staff availability, workload distribution, and patient demand.
  • Monitor and adjust staffing levels: Monitoring staffing levels and adjust staffing plans and schedules as needed is important to ensure that patient demand is being met and staff productivity is optimized.
Healthcare staff talking and walking in hospital

Workflow Optimisation

IQVIA can help organizations optimize their workflows by identifying opportunities for automation, streamlining processes, and reducing waste.

Identify bottlenecks: Identify bottlenecks in workflows, such as sickness, or recruitment issues that can slow down the delivery of care.

Analyze processes: Identify opportunities for improvement, including mapping out workflows, observing staff, or collecting data on process metrics.

Develop process improvement strategies: Redesigning workflows, automating tasks, or standardizing procedures can build capacity into a system.

Implement process changes: Based on insights gained, process changes can be implemented and monitored for their effectiveness over time. This may involve training staff, modifying IT systems, or changing policies and procedures.

Continuously improve: Continuous evaluation and improvement in processes can ensure that patient needs are being met and high-quality care is being delivered.

female pointing at computer screen

Analytics & Reporting

IQVIA can provide organizations with real-time data and analytics on capacity and resource utilization, enabling them to make data-driven decisions and continuously improve their operations. Long term benefits can include improved patient outcomes, reduced costs, and increased staff satisfaction.

Data collection: Available from a wide range of metrics, such as patient volumes, service utilization rates, staffing levels, and patient outcomes.

Data analysis: Gain insights into operations and identify areas for improvement using statistical analysis, data visualization tools, or machine learning algorithms.

Data interpretation: Analysis is then interpreted to make informed decisions about healthcare operations. This may involve developing predictive models, identifying trends, or evaluating the effectiveness of interventions.

Reporting: Data is presented in dashboards providing a clear and concise overview for stakeholders.

Continuous improvement: The insights gained can drive healthcare operations and improve patient care.

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