​The Future of Customer Experience (CX) is Orchestrated Engagement
​Learn How to Overcome Functional Fiefdoms and Legacy Technologies in One Swell Swoop
Publication
Nov 06, 2017

This report examines the reasons why existing CX solutions struggle to meet customer expectations and shows how orchestrated engagement overcomes today’s challenges. It highlights use cases in healthcare and life science and provides recommendations on how to get started on orchestrating customer engagement.

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