Fact Sheet
SmartSolve® Complaint Management
Jan 02, 2026
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IQVIA SmartSolve Complaint Management offers an AI-powered solution for life sciences organizations to streamline global complaint handling, regulatory reporting, and post-market surveillance. With advanced features like natural language processing, automated triage, and predictive analytics, SmartSolve ensures efficient intake, investigation, and resolution of adverse events while maintaining compliance with evolving global regulations. Integrated with modules for CAPA, nonconformance, and document management, SmartSolve provides secure, end-to-end oversight of quality activities and actionable insights for continuous improvement.

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