IQVIA Quality Assurance

It is our pleasure to welcome you to the IQVIA World of Quality Assurance.

IQVIA measures and assesses the quality of our data in two ways: the accuracy of our market estimates - a result from mapping our data with sales information from pharmaceutical manufacturers - and the timely delivery of our offerings. These two elements, along with specific actions to improve or preserve quality, come together in our Annual Report on Quality Assurance, known as ACTS.

Traditionally a print publication, ACTS is now available online in PDF format, getting to its readers more quickly and enabling more dynamic and interactive use.

To save the most recent version of ACTS 2016, or one of its two predecessors on your PC, please right-click any of the icons below and select "Save Target as..."; for online viewing, please click "Download ACTS ... PDF." 

After successful download, please activate the navigation view in the PDF file through "View >> Show/Hide >> Navigation Panes >> Bookmarks" keystrokes in Acrobat Reader to help you to move directly to your area of interest.

In case of technical problems, please contact us. We thank you for your interest in ACTS.

Yours sincerely,
Yilian Yuan, Ph.D. MBA 
Vice President 
IQVIA Statistical Services & Advanced Analytics

ACTS 2016
We’re proud to be publishing the 30th edition of the ACTS report, The IQVIA Annual Report on Quality Assessment. This sustained effort demonstrates our strong commitment to meeting your information needs.


Previous Publications

  • ACTS 2015 - The IQVIA Annual Report on Quality Assessment, ACTS, serves as a reference on our performance. We’re proud to be publishing the report’s 29th edition this year, as this sustained effort demonstrates our strong commitment to meeting your information needs.
  • ACTS 2014 - We’re happy to report that in 2013, we regained an overall precision level of 94%. This index is an aggregate of the precision in our retail, hospital, and pharmacy-based services. The high degree of accuracy is visible in all underlying offering types: pharmacy retail at 94% and OTC offerings at 92%. Hospital reports, now at 92%, even had their best year in a five-year span. Please view the detailed results by region and country in the respective sections of this publication.
Statistical Services

c/o IQVIA GmbH & Co. OHG 
Darmstädter Landstraße 108
60598 Frankfurt am Main

Tel.: +49 69 6604-4248