Webinar
Medical Affairs 2030: navigating AI adoption, evolving stakeholder expectations, and organizational transformation
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September 23, 2026

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10:00am - 11:00am

(GMT-04:00)

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Over the past decade, Medical Affairs has evolved from a support function towards enterprise leadership. Today, that transformation is rapidly accelerating, driven by increasing market complexity and the disruptive impact of artificial intelligence (AI). This is rapidly changing how healthcare professionals (HCPs) access information, evaluate evidence, and make clinical decisions. Understanding these evolving expectations is critical for Medical Affairs leaders seeking to maintain relevance, deliver value, and strengthen scientific engagement.

In this webinar, we will share new data on HCP adoption of AI and explore how emerging behaviors and expectations are reshaping the Medical Affairs engagement model. Attendees will gain a deeper understanding of the future of scientific exchange, the opportunities and challenges created by AI-enabled customers, and how Medical Affairs can respond.

Building on these insights, participants will examine the impact of AI across key Medical Affairs functions, including medical information and field medical. Through practical examples and industry perspectives, we will explore how leading organizations are evolving their capabilities, operating models, and ways of working to prepare for the AI-enabled future.


3 key takeaways:

  • Gain insight into how AI is reshaping HCP expectations and engagement behaviors
  • Assess the opportunities and challenges these shifts create for Medical Affairs
  • Identify actions that Medical Affairs can take today to build capabilities and adapt operating models to remain relevant and continue to deliver value in future

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