

The pharmaceutical industry faces persistent challenges in Risk Based Quality Management (RBQM). Despite regulatory momentum and technological advances, many organizations remain risk-averse, favoring traditional processes over innovation. Siloed operations, incomplete integration of RBQM across the clinical study lifecycle, and late adoption of risk-based thinking continue to hinder efficiency and quality. Valuable data from previous studies is often underutilized, feedback loops are weak, and CROs are frequently treated as executors rather than strategic partners—limiting the industry’s ability to achieve operational excellence and regulatory compliance.
IQVIA’s Functional Service Partnership (FSP) model is designed to foster close collaboration with sponsors, enabling the co-creation of risk-based quality management (RBQM) strategies that are tailored to each organization’s unique needs. Rather than offering a one-size-fits-all solution, IQVIA works side-by-side with clinical, data, and quality teams to embed risk-based thinking throughout every stage of the study—from protocol design to closeout. This partnership approach encourages open communication, shared learning, and joint problem-solving, helping sponsors transition from reactive to proactive risk management. By leveraging advanced analytics and historical data together, we identify risks early and optimize site and CRA time in a way that reflects each sponsor’s specific goals and challenges. Our commitment to continuous improvement means that lessons learned are not only captured but collaboratively applied, driving ongoing process optimization and operational excellence that is truly individualized for every partner.
Through strategic technology partnerships and a human-centric approach, we position ourselves as a true partner in RBQM implementation. Experienced with a wide range of platforms, expertise in RBQM change management , and flexible, scalable delivery models enable sponsors to future-proof their operations and adapt to evolving industry standards. Our FSP teams provide dedicated support, rapid deployment of resources, and transparent communication, ensuring quality, business continuity, and improved outcomes across all phases of clinical development.
Clinical leaders across the pharmaceutical sector are invited to join this exclusive webinar to gain actionable insights into overcoming RBQM adoption barriers and unlocking the full potential of FSP partnerships. Featuring real-world case studies, expert panel discussions, and practical strategies, this session will empower you to drive innovation, enhance compliance, and deliver better patient.
Debjit Chakrabarti, Senior Director, Head Centralized Monitoring FSP Services, IQVIA
Linda Philips, Senior Director, Centralized Monitoring, IQVIA
Joanne Benedict, Head of Risk Based Quality Management, Gilead Sciences