White Paper
New Perspectives Through Social Media Intelligence
How the combination of digital and traditional market research can generate unique insights.
Apr 18, 2021

The pharmaceutical industry is increasingly interested in internet-derived market research information, for example from social media sources. Until now, traditional research methods have been used to gain customer insights. However, especially when pharmaceutical companies and other players in the health care system want to better understand patient care realities, empower patients and support quality of life beyond the pill, additional data sources are useful. Are traditional market research methods therefore slowly, but surely, becoming irrelevant? Can only one of the two methods of approaching the issue persist in the long-term?

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