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Blog
IQVIA SmartSolve® eQMS Receives Bronze Stevie® Award for Healthcare Technology Solution
Don Soong, Senior Director and General Manager, Quality Solutions, IQVIA
May 23, 2025
  • Blogs
  • IQVIA SmartSolve® eQMS Receives Bronze Stevie® Award for Healthcare Technology Solution

Today’s MedTech organizations face growing complexity in managing quality, regulatory, and compliance across global operations. To meet rising commercial pressures whilst driving improved patient outcomes, these companies require intelligent, scalable systems that go beyond traditional quality management approaches.

As part of IQVIA’s mission to accelerate innovation in life sciences, we are proud to share that SmartSolve® Enterprise Quality Management System (eQMS) has been recognized with a Bronze Stevie® Award in the Healthcare Technology Solution category in the 2025 American Business Awards®.

The American Business Awards are one of the most prestigious business award programs in the United States, celebrating organizations of all sizes and sectors that are making meaningful contributions through innovation, integrity, and impact. This year, more than 250 professionals across the globe participated in the judging process. SmartSolve stood out to the judges as “highly innovative,” earning praise for its ability to “address the unique needs of the MedTech and In-Vitro Diagnostic industries” while delivering real-time insights and predictive analytics.


Built for complexity: empowering quality operations with Smart Solve eQMS

SmartSolve was purpose-built to support the increasing complexity of quality operations across global MedTech organizations. The platform helps simplify compliance, reduce manual effort and support proactive risk mitigation through integrated automation, AI and machine learning.

By intelligently connecting quality, regulatory and safety processes, SmartSolve enables teams to identify and resolve issues faster, streamline data and documentation connectivity, and maintain continuous inspection readiness. Its AI-driven capabilities interpret data and support faster, more consistent decision-making — all of which contribute to improved product quality and patient safety.


Scalable and proven across the industry

Used by more than one million professionals globally, SmartSolve manages over 3.5 million documents and has handled more than 26 million complaints to date. The platform’s flexibility allows it to scale alongside organizations as they grow, ensuring long-term value while meeting evolving regulatory demands.

We are honored that the Stevie Awards have recognized the role SmartSolve plays in shaping the future of healthcare technology. This achievement reflects the tireless efforts of our teams, the feedback from our customers and our ongoing investment in building intelligent systems that support enhanced product quality, improved market access, and drive better outcomes for patients.

To learn more about how IQVIA SmartSolve eQMS supports smarter, scalable quality management and regulatory compliance, click here.

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IQVIA SmartSolve eQMS recognized in the 2024 MedTech Breakthrough Awards for the "Best Use of Artificial Intelligence in Healthcare"
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