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Blog
From Frustration to Organization: An SSO Platform for Trial Sites
Brian Hunter, Vice President, CNS Healthcare and COO, SiteCentric
May 08, 2025
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  • From Frustration to Organization: An SSO Platform for Trial Sites

The clinical trial landscape is brimming with new technologies that aim to streamline clinical workflows for sponsors, sites, and vendors. Ideally, with more robust tech capabilities, site teams will have increased capacity to focus on their primary tasks and provide high-quality patient support. However, the growing abundance of systems, portals, and logins associated with clinical trial technology are in many ways having the opposite effect, leaving site teams feeling overwhelmed and burnt out rather than supported. To reap the benefits of tech innovation, sponsors and sites need a single sign-on (SSO) solution that enables streamlined organization across different trials and clinical systems.

Our team at CNS Healthcare — with five multi-specialty trial sites and almost 30 years of clinical trial experience — has been grappling with the ever-growing technology load across our different studies. To alleviate the tech burden, we recently began leveraging One Home for Sites (One Home), an SSO platform created by IQVIA Technologies that provides a central dashboard where our staff can access the systems they need to use across our clinical trials.

Why are Sites Feeling Burnt Out by Technology?

In our experience at CNS, it is not uncommon for sponsors to require us to use up to 15 technology vendors per study. When you multiply that number by the volume of studies a site is working on simultaneously, the result is a vast number of portals that a site team must access to complete their work. Personnel are inundated with study-related administrative tasks, particularly during the startup phase of a trial when site teams must set up their credentials in multiple vendor portals. With each new study, this taxing process begins anew.

Site coordinators also serve as the intermediaries between patients and clinical systems, stepping in to provide support and ensure patients can use their portals with ease. For these reasons and more, stakeholders across the clinical trial landscape are exploring the benefits of an SSO solution to help guarantee that the technology leveraged throughout a trial can support sites rather than frustrate them.

How Does One Home Help?

Within the One Home platform, sites can see the systems that correspond to each of their studies, enabling teams to complete their duties with high efficiency and minimal administrative headaches. As a result, the strain of working in numerous portals is significantly reduced. As more and more tech vendors and sponsors join, the benefits grow.

At CNS Healthcare, we have a unique perspective. We are a site organization that developed its own robust site clinical trial management system (CTMS) called SiteCentric, which we recently began marketing and licensing to other sites. We are now collaborating closely with the IQVIA team to integrate SiteCentric into One Home and bring our “tile” into the SSO System Library. We are impressed across the board:

  • As a tech partner in One Home, we’ve experienced a straight-forward integration process that added minimal load onto our programming team.
  • As site leaders, we see staff enjoying the benefits of SSO with a variety of systems and taking advantage of study organization features.
  • As members of IQVIA Technologies’ One Home Site Advisory Board, we have found IQVIA to be responsive and open to feedback, accommodating modifications or additions that site users need.

How Can I Contribute to this Platform?

Whether you work for a site, a sponsor, or a technology vendor, there is a straightforward path to activate One Home and help build this industry platform. Sites can access a free version, self-register, and gain immediate access to One Home’s SSO library of over 25 integrated systems and counting. Sponsors can license One Home to provide sites with automated study and system setup.

No matter what part your organization plays in the clinical trial ecosystem, you can leverage the foundation that IQVIA Technologies is laying with One Home to ultimately increase the capacity of our industry to run clinical trials.

You may also be interested in

Blog
The Promise of IQVIA One Home for Sites: A Site CEO’s Perspective
By: Dan Kearney
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Step Inside One Home for Sites
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IQVIA One Home for Sites

Bringing clinical technologies under one roof
Fact Sheet
It's time to move into One Home for Sites™

Quick-start fact sheet for site users

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One Home for Sites

Communicate key systems and workflow activities across multiple trials, connecting sponsors, CROs, and tech vendors.

Site Experience in One Home

You need to spend more time with patients and less time with systems. IQVIA Technologies is stepping up to solve your challenges with One Home for Sites.

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