CALIFORNIA PRIVACY ADDENDUM
Date Last Updated: June 30, 2020
If you are a California resident, the California Consumer Privacy Act (“CCPA”) provides you with certain rights regarding your personal information, including the right to know about personal information collected, disclosed, or sold; the right to request that we delete personal information that we have collected from you; the right to opt-out of the sale of your personal information; and the right not to be discriminated against. As discussed below, all of these rights are subject to certain exceptions. You may visit https://www.iqvia.com/about-us/privacy/privacy-policy for a broader discussion of our global privacy practices.
This Notice is provided on behalf of IQVIA, Inc. and other companies controlled by, or under common control with IQVIA, Inc. (collectively referred to as “IQVIA” in this Notice). It applies to information that IQVIA collects through its website (https://www.iqvia.com/), its mobile apps (available in the Apple Store or the Google Play Store), or through other IQVIA platforms and services.
For more than sixty years, IQVIA has researched the use of medicines and health care and produced reports to help people understand real world practices. For more than thirty years, IQVIA has worked closely with sites and investigators in clinical research to help life science companies bring new medicines to patients. These IQVIA activities inform research and decision-making by people working in life sciences, payer organizations, provider organizations, patient and disease organizations, government and academia to improve patient outcomes, improve patient access to care, lower health care costs, reduce treatment disparities, advance safe practices and help various stakeholders improve health care throughout the world.
IQVIA uses healthcare information to advance human health globally by applying the discipline of human data science. IQVIA integrates the study of human science with breakthroughs in data science and technology to advance our understanding of human health. Through the application of human data science, we enable companies to reimagine and develop new approaches to clinical development, speed innovation and accelerate improvements in patient outcomes. To learn more about IQVIA’s use of human data science, visit our insights webpage (https://www.iqvia.com/insights/human-data-science) or visit the IQVIA Institute for Human Data Science (https://www.iqvia.com/insights/the-iqvia-institute).
If you are a Health Care Professional:
In IQVIA’s study of health care, IQVIA gathers information about health care professionals from a wide variety of sources, including health care organizations (e.g., physician practices, hospitals, clinics, pharmacies), Federal and state government organizations, payers, professional associations, web research, the organizations with which you are employed or affiliated, and directly from health care professionals . This information is used for various purposes, including regulatory compliance (e.g., transparency reporting, adverse event reporting, compliance with FDA Risk Minimization Action Plans (RiskMAPs) and corporate integrity agreements, delivery of drug safety warnings), sharing of information with health care professionals relating to FDA approved medicines, distribution of drug samples to requesting health care professionals with prescribing authority, research purposes (e.g., measuring and understanding treatment variability) and other commercial purposes. These uses are important to the efficient operation of the health care system, so please consider these uses carefully if you are considering exercising any of the rights described below.
If you are a Medical Doctor:
For several decades, IQVIA has worked closely with the American Medical Association (AMA) regarding use of information relating to medical doctors (MDs). IQVIA abides by the various options available from the AMA to provide MDs with choices available to manage the use of information. These options include:
Collection of Personal Information
In certain situations where we collect personal information about you, such as when you visit or interact with our website or mobile apps or obtain services directly from IQVIA outside of a clinical research trial, we may collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). We may have collected the following categories of personal information over the past 12 months:
We collect the personal information listed above from the following sources:
Disclosure or Sale of Personal Information
In the last 12 months, we may have disclosed the following categories of personal information for our business or commercial purposes in relation to personal information subject to the CCPA:
We may have shared any of the information listed above with:
Vendors and Service Providers: We may share any information we receive with vendors and service providers. IQVIA has executed appropriate contracts with the service providers that prohibit them from using or sharing personal information except as necessary to perform the contracted services on our behalf or to comply with applicable legal requirements.
Business Partners: IQVIA may share personal information with our business partners, affiliates, and for our affiliates’ internal business purposes or to provide you with a product or service that you have requested. We may also provide Personal Information to business partners with whom we may jointly offer products or services, or whose products or services we believe may be of interest to you.
To process your employment application. If you apply for a job with us, through our website or otherwise, we use the information you provide to process your job application. We may also supplement the information you provide with information that we collect from other sources, such as employment websites, recruiters, and social networks. We may share this information with our service providers who help us process your job application.
To Protect Us or Others (e.g., as Required by Law and Similar Disclosures): We may access, preserve, and disclose your personal information, other account information, and content if we believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) respond to your requests; (iii) protect yours’, ours’ or others’ rights, property, or safety; (iv) to enforce IQVIA policies or contracts; (v) to collect amounts owed to us; (vi) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (vii) if we, in good faith, believe that disclosure is otherwise necessary or advisable.
Merger, Sale, or Other Asset Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
If we maintain personal information about you that is subject to CCPA, you may exercise certain rights in connection with this data if you are a California resident. As discussed above, much of the personal information or other information held by IQVIA is not subject to CCPA, including information obtained pursuant to the HIPAA Rules, in connection with clinical trials or when IQVIA receives or processes de-identified information.
Right to Know
California residents have the right to request that we disclose certain information about our collection and use of your personal information over the past twelve months (“Right to Know”). Once we receive and confirm your verifiable consumer request, we will disclose to you:
Right to Delete
California residents have the right to request that we delete the personal information that we collected from you and retain, subject to certain exceptions (“Right to Delete”). Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Right to Opt-Out of Sale
The CCPA provides California residents with the right to opt-out of the sale of their personal information.
Some information that we share with third parties may constitute a “sale,” as that term is defined in the CCPA. We do not sell identifiable information about individuals involved in clinical research studies or for individuals whose personal information we have received under the HIPAA Rules. We sell in certain circumstances information that has been de-identified pursuant to HIPAA requirements or other applicable law, and this information is not personal information under the CCPA.
To learn more and to opt-out of such sharing, please click here: Do Not Sell My Personal Information.
We do not knowingly “sell” personal information of minors under the age of 16.
Right to Nondiscrimination
The CCPA provides California residents with the right not to receive discriminatory treatment for the exercise of their privacy rights conferred by the CCPA. We will not discriminate against you for exercising any of your CCPA rights.
Exercising Your Rights
If you are a California resident and wish to request for us to provide you with your Right to Know or Right to Delete, you may submit a request to us through the following ways:
Please include the following information with your request:
Upon receiving a request from you, we will first verify your identity by matching the information you provide (including your name, email address, and phone number) with what we have on file for you. We may ask you for additional information to verify your identity or to comply with your request.
You may authorize an agent to make a request on your behalf. To designate an agent, please provide a written and signed document by both you and the agent that authorizes the agent to act on your behalf. You may also use a power of attorney. We will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information.
Contact for More Information
If you wish to contact us regarding our California Privacy Addendum, you may do so through the following methods:
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