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Nancy McGee, JD, DrPH
VP & GM, U.S. Patient Support Services, IQVIA
Featured Speaker
Explore how cutting-edge AI, including generative AI, is revolutionizing patient support programs. Discover how leveraging behavioral science, data-driven insights, and advanced technologies can enhance patient relationships, improve efficiencies, and deliver tailored support. Gain real-world insights, overcome challenges, and learn best practices to achieve better health outcomes.
Key Takeaways
- Drive operational efficiencies and personalize patient treatment journeys through actionable insights.
- Use sentiment analysis to enhance patient communication and engagement meaningfully.
- Redefine quality standards and new metrics for success based on patient experience in PSPs.