Consultancy Services

Healthcare Consulting

Our unique access to health and care insight and innovation helps our consultants to work with you to create the right impact on areas of greatest need within the health and care system. Using IQVIA’s research, data-led and digital approaches, our expert consultancy team can assist with targeting health inequalities, delivering better health outcomes, improving sustainability, productivity, workforce, and citizen experience.

Addressing healthcare’s most pressing challenges

Businessman in office working on laptop

Financial challenges

Our financial solutions help you identify the drivers of distress in your care economy, the levers of improvement that you can pull and they enable us to work with you to transform services. Our costing and analytics solutions, when combined with our consulting experience, generate the insight you need to determine the opportunity to change and deliver benefits to staff and the populations you serve.


How IQVIA can support:


The IQVIA Consultancy Services Team support organisations to realise in-year benefits from investments, such as financial improvement and improved productivity, whilst building long-term sustainability through prevention.

 The Human Data Science Company

Digital, Data and Analytics

This is an exciting time in the evolution of care analytics. The developments in Artificial Intelligence and national programmes such as the Federated Data Platform, bring opportunities and risks to regional and local services. We can help you improve the quality of your insight, use innovation in the best way and be pragmatic about your data investments so you procure and implement the solutions that will have the biggest impact. Insight into population behaviour and the productivity of services is the key to solving in-year challenges and delivering sustainable care in the longer term.


How IQVIA can support:


IQVIA not only has access to the data that supports transformation, but we can use it to understand how to improve patient flow through the care system. Our experts can support you to identify key insights and then act upon them.

NHS nurse looking at tablet information

People challenges

Our care system benefits from committed and hard-working staff who go above and beyond in the interests of the people we serve. We know we need to work differently however delivering transformation and help co-produce at the same time is a challenge. Nobody understands this better than us. We believe the answer is to bring help. Not just in the form of innovative approaches to care, but in the form of skilled (often clinically experienced) consultants who bring empathy and graft to hep coproduce change.


How IQVIA can support:


We have the reach, scale and capacity to listen to, and understand, the needs of your workforce and the population they serve. This level of understanding is essential in productive re-designing of services, which many NHS organisations don’t have the time to collate.

Female medical professionals reviewing charts on tablet

Cultural challenges

Technology led change projects almost always fail. Change projects, that tap into the culture of organisations and focus on delivering benefits to everyone who takes part almost always succeed. Conversations about digital are still focused on digital tools instead of system-wide digital transformation, using digital as the catalyst to evolve service delivery. Digital is a mindset.


How IQVIA can support:


Meaningful change happens best when an organisation has a clear and complete vision of what it is trying to deliver. Our experts foster a culture of collaboration and help to build your new vision based on deep insights, real data and a national (and global) perspective of what is realistically possible.

High tech digital technology background

Change management challenges

Projects that aim to move from analogue to digital don’t deliver service reform, or transition effectively to business-as-usual once old ways of working are retired. You can’t simply turn new tech on and expect it to improve care provision.


How IQVIA can support:


As projects progress we ensure that change management principles are followed to ensure that new digital tools are properly implemented, offer genuine benefits and result in new models of care.

nurse portrait

Clinical pathways

Service design is sometimes based on multiple hand-offs, as many agencies and people try to work together in the common interest. Simplifying the model is difficult, slow and expensive from a service point of view. From a patient point of view, services with multiple hand-offs create confusion and often result in an experience that we don’t find helpful. From a staff point of view, fragmented systems and fractured data are a challenge. The common denominators are the patient and their data – if they move along a digitally enabled pathway then we have the best opportunity to deliver the best outcomes.


How IQVIA can support:


IQVIA is a convener of experts and our wide network of experts enables us to keep up to date with the latest developments and successful delivery of improved clinical pathways.

150

Healthcare organisations supported including NHS England, NHS Wales, NHS Integrated Care Boards, NHS Trusts, and private healthcare providers.

50+

Major clinical system deployments across vendor systems including Oracle Health, RiO, Nervecentre, Altera, Alcidion, Meditech, SystmOne, Soliton, Clinisys and many more.

£1bn+

Benefits included in business cases developed and approved for clients for investment in data, systems and technology.

Who we are

Transformation in healthcare is about more than technology. Meaningful change depends on aligning clinical, operational and digital priorities to deliver measurable improvements in patient care and organisational performance. For more than two decades, IQVIA consultants have supported healthcare organisations through complex transformation programmes. From strategy and business cases through procurement, implementation and benefits realisation, we provide vendor-neutral, independent expertise that helps organisations deliver successful outcomes with confidence.

Our consultants bring extensive experience supporting:

  • NHS Trusts
  • Integrated Care Systems (ICSs)
  • Community and Mental Health Providers
  • Ambulance Trusts
  • Independent Healthcare organisations

SERVICES

Supporting you through any transformation project

A successful project is all about having the right team. At IQVIA, we know what good looks like and have built a team of experienced individuals who care passionately about delivering the right outcomes for our customers. This, combined with our tried and tested approach, allows our consultants to support your organisation with any kind of digital transformation projects, but here are a few examples.

Our Approach

Young pharmaceutic staff explaining something to doctor in hospital

Strategic decision

Assisting you in successfully starting the journey.

A successful digital transformation starts with a clear strategic case for change. We help healthcare organisations develop robust strategies and business cases that align with clinical priorities, organisational objectives and national frameworks, ensuring investments deliver measurable value and improved patient outcomes.

Client business meeting at table

Structured requirements

We help figure out exactly what the solution needs to achieve for you, your patients, and your clinicians.

Defining the right requirements is critical to selecting the right solution. We work with clinical, operational and digital stakeholders to develop comprehensive specifications that reflect organisational needs, support procurement activities and provide a strong foundation for successful delivery.

Businessman shaking hands with client

Procurement decision

Supporting you to decide which system best meet your requirements.

Choosing the right technology partner can significantly influence programme success. Our consultants provide independent procurement support, helping organisations evaluate options, navigate procurement frameworks and select solutions that best meet their clinical, operational and strategic requirements.

doctor consulting patient

Project delivery

Helping you throughout the journey, and ensuring you can deliver on time, in budget.

Successful implementation requires strong governance, careful planning and effective programme management. We support organisations throughout deployment, helping manage suppliers, mitigate risks and deliver projects on time and within budget while minimising disruption to services.

Doctors using digital tablet and computer in clinic

Building real buy-in

Maximising user adoption.

Technology only delivers value when people embrace new ways of working. Through clinical engagement, change management and training, we help organisations build confidence, drive adoption and ensure users are equipped to realise the full benefits of new digital solutions.

Team discussing positive data on tablet

Realising digital journeys

Optimising the solution to fully leverage the benefits.

The journey does not end at go-live. We help organisations measure the impact, identify opportunities for improvement and optimise solutions over time, ensuring digital investments continue to deliver value for patients, staff and the wider organisation.

Opening the digital front door to health and care services
Using Innovation to Solve the Productivity Issue
An extension of your team
Whatever your next challenge, the IQVIA Healthcare Consulting team is here to help
  • Flexible support that complements your internal teams
  • Independent, vendor-neutral advice
  • Deep NHS and healthcare expertise
  • Proven delivery experience
  • Strong clinical engagement approach
  • Focus on measurable outcomes and benefits