Blog
Luxembourg: A High Potential Market
Frédéric Botin, Operational Manager at IQVIA Luxembourg
Sep 29, 2025

A Real-World Example from the Nutritional Supplements Sector

Despite its small size and number of inhabitants (681,973 as of January 1, 2025), Luxembourg offers a strategic opportunity for consumer health brands. The ratio of inhabitants to potential revenue makes it one of the most profitable markets in Europe.

A Compact Yet Powerful Market

Luxembourg has around 100 pharmacies, many of which generate multi-million euro revenues—well above Belgian averages. General practitioners maintain large, stable patient bases, providing a strong foundation for product prescriptions and distribution.

Tailored, Agile Local Strategy Led by IQVIA

Many companies have historically treated Luxembourg as an extension of Belgium or France, sending occasional representatives. This approach quickly shows its limits. In the anonymized case below, a nutritional supplement brand struggled due to lack of local engagement and follow-up.

To reverse the trend, IQVIA proposed a new strategy: deploy a dedicated field resource based in Luxembourg, both familiar with and recognized by local healthcare professionals. Instead of hiring a full-time resource immediately, the initiative began part-time, using a flexible, phased model. This reduced initial costs, delivered fast ROI, and tested market responsiveness while building local presence.

Tangible, Measurable Results

The IQVIA sales representative began in September 2023. The chart below shows impressive growth, with an average annual increase of 37.3% over the past two years.

Another key metric: the number of pharmacies ordering the products rose from 28 to 68, reflecting strong adoption and accelerated market penetration.

Momentum Driven by Two Key Channels:

  • Pharmacists for immediate results
  • General practitioners for long-term growth

The synergy between doctors and pharmacists is critical: doctors prescribe, pharmacists observe demand and restock, creating a virtuous cycle that boosts sales and brand visibility.

Further Optimization Opportunities

Despite strong results, the potential remains high. Integrating Pharm In Touch (PIT) would streamline product exchanges during pharmacy visits, freeing delegates from administrative tasks.

PIT enhances digital interactions and maximizes field team efficiency, allowing more meaningful engagement with healthcare professionals. This strengthens brand image and fosters lasting relationships.

In Summary: A Winning Model

Luxembourg is not just an extension of its neighbors. It’s a distinct market with its own dynamics and high growth potential. IQVIA’s experience shows that a flexible delegate model—starting part-time and scaling with results—balances budget control with rapid profitability.

To explore Luxembourg’s potential for your products, contact Frédéric Botin, Operational Manager at IQVIA Luxembourg. He’ll be happy to discuss how to enter the market or boost your current performance.

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