WHITE PAPER
Changes in Telehealth Use Among Patients with Mental Health Conditions and Chronic Illness During the COVID-19 Pandemic
May 24, 2022
Telehealth services, enabling patients to communicate with remotely located healthcare providers, initially emerged to provide timely and convenient access to healthcare, and the onset of the COVID-19 pandemic has further increased its use. In this whitepaper, IQVIA experts explore telehealth use among patients with specific mental health or chronic illness diagnoses to gain insights into telehealth use patterns in these groups. Potential indicators for telehealth use are described and comparisons are made before and during the COVID-19 pandemic.
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