WHITE PAPER
The Art of Balancing Inextricably Linked AI/ML, Automation, and Adoption for Better Outcomes
Why most life sciences companies fail in their omnichannel orchestration initiatives and what to do about it
Feb 26, 2024
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Personalization is changing the way companies engage with healthcare providers (HCPs) and pharma needs to be ready. Seamless omnichannel experiences and personalized customer engagement require orchestration that links AI/ML-driven capabilities with execution that fosters adoption. Yet, building an AI/ML model might prove to be the easy undertaking compared to ensuring it successfully powers personalized omnichannel engagement initiatives. This white paper discusses how using integrated next-generation customer engagement, insight generation, and omnichannel orchestrating workflow tools leads to better outcomes.

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