IQVIA’s Suspicious Order Monitoring Services provide organizations with a powerful way to strengthen DEA compliance through advanced Know Your Customer processes, expert‑developed statistical models, and automated detection of abnormal ordering behavior. These SOM services help teams accelerate legitimate order approvals, streamline investigations, and simplify reporting with staff training, SOP support, and direct DEA SORS upload capabilities. The SOM Cloud AI module adds machine learning insights, natural language queries, and predictive analytics to enhance documentation, improve decision making, and reduce operational burden. With a fully managed, scalable SOM cloud environment, IQVIA delivers deeper visibility, stronger compliance analytics, and a unified platform for controlled substance monitoring. Download the fact sheet to see how these solutions can elevate your compliance operations.