Outdated compliance practices aren't viable amid evolving market and regulatory changes. IQVIA’s award-winning, end-to-end quality management system streamlines the product value chain, accelerates market entry, safeguards companies and patient safety, and meets complex regulatory demands.
Fact Sheet
SmartSolve® Complaint Management
Jan 02, 2026
IQVIA SmartSolve Complaint Management offers an AI-powered solution for life sciences organizations to streamline global complaint handling, regulatory reporting, and post-market surveillance. With advanced features like natural language processing, automated triage, and predictive analytics, SmartSolve ensures efficient intake, investigation, and resolution of adverse events while maintaining compliance with evolving global regulations. Integrated with modules for CAPA, nonconformance, and document management, SmartSolve provides secure, end-to-end oversight of quality activities and actionable insights for continuous improvement.
Related solutions
SmartSolve® eQMS for Lifesciences
SmartSolve® eQMS for MedTech
Discover how an end-to-end eQMS solution empowers QARA professionals to remain agile, well-informed, and proactive in ensuring the safety and efficacy of medical devices.
SmartSolve® eQMS for Pharma
Replace spreadsheets and disconnected tools with a single eQMS for deviations, audits, CAPAs, and approvals. SmartSolve® helps pharma teams maintain control, reduce compliance risk, and support regulatory readiness.
IQVIA Vigilance Platform
IQVIA Vigilance Platform is our secure SaaS environment built to simplify safety and PV processes, while boosting speed, accuracy, and efficiency.
