Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
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Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more
"We strive to help improve outcomes and create a healthier, more sustainable world for people everywhere.
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Reimagine clinical development by intelligently connecting data, technology, and analytics to optimize your trials. The result? Faster decision making and reduced risk so you can deliver life-changing therapies faster.
Research & Development Overview
Generate and disseminate evidence that answers crucial clinical, regulatory and commercial questions, enabling you to drive smarter decisions and meet your stakeholder needs with confidence.
REAL WORLD EVIDENCE OVERVIEW
Elevate commercial models with precision and speed using AI-driven analytics and technology that illuminate hidden insights in data.
COMMERCIALIZATION OVERVIEW
Orchestrate your success across the complete compliance lifecycle with best-in-class services and solutions for safety, regulatory, quality and medical information.
COMPLIANCE OVERVIEW
When your destination is a healthier world, making intelligent connections between data, technology, and services is your roadmap.
TECHNOLOGIES OVERVIEW
Discover new patient engagement possibilities with IQVIA insights, expertise, and technology-driven solutions.
Patient Engagement OverviewExplore our library of insights, thought leadership, and the latest topics & trends in healthcare.
DISCOVER INSIGHTSAn in-depth exploration of the global healthcare ecosystem with timely research, insightful analysis, and scientific expertise.
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By making intelligent connections between your needs, our capabilities, and the healthcare ecosystem, we can help you be more agile, accelerate results, and improve patient outcomes.
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Building on a rich history of developing AI for healthcare, IQVIA AI connects the right data, technology, and expertise to address the unique needs of healthcare. It's what we call Healthcare-grade AI.
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The IQVIA Human Data Science Cloud is our unique capability designed to enable healthcare-grade analytics, tools, and data management solutions to deliver fit-for-purpose global data at scale.
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The IQVIA Innovation Hub connects start-ups with the extensive IQVIA network of assets, resources, clients, and partners. Together, we can help lead the future of healthcare with the extensive IQVIA network of assets, resources, clients, and partners.
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IQVIA Decentralized Trials deliver purpose-built clinical services and technologies that engage the right patients wherever they are. Our hybrid and fully virtual solutions have been used more than any others.
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Empowering patients to personalize their healthcare and connecting them to caregivers has the potential to change the care delivery paradigm. IQVIA and Apple are collaborating to bring this exciting future of personalized care directly to devices patients already have and use.
LEARN MOREOur mission is to accelerate innovation for a healthier world. Together, we can solve customer challenges and improve patient lives.
LEARN MORECareers, culture and everything in between. Find out what’s going on right here, right now.
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"Improving human health requires brave thinkers who are willing to explore new ideas and build on successes. Unleash your potential with us.
SEARCH JOBSIn today’s environment, life science companies must operate differently. There is a need to address the changing dynamic of today’s commercial teams, while driving forward a more patient-centric approach to customer engagement.
IQVIA Orchestrated Customer Engagement (OCE) leverages market-leading platforms including Salesforce, Snowflake, MuleSoft, and Alibaba to meet the rapidly changing commercial market demands of the life sciences industry and improve customer engagement across all channels.
Join us for our March OCE product release webinar to learn more about key themes, new innovations and high-level roadmap for the OCE platform.
OCE Personal: China ready with OCE Personal going GA on Salesforce on Alibaba. Extended abilities to search for a customer, by ID, in Reltio universe, with Lexi. Added support for compliance statements in Meetings, and for photos/attachments in Profiling Questions. Improved user experience with new quick actions in Call and a new sync progress bar.
OCE Optimizer: Visual maps enhancement, adjudication guardrails, expanded Segmentation capabilities and Admin Console improvements bring a breadth of new user experience, decision-making and productivity improvements to all Optimizer users.
OCE Digital: New high performant segmentation engine, (Segmentation Pro) for all customers while expanding preference center to support custom channels.
Meryem Serraj Andaloussi
Senior Director, Offering Management - OCE Personal, IQVIA Technologies
Frank Castora
Director, Offering Management - OCE Optimizer, IQVIA Technologies
Ray Madara
Director, Product Offering Management – OCE Digital, IQVIA Technologies
Combine data science, technology, and analytics driven by artificial intelligence to support new efficiencies and business insights -- without additional capital investment.
Orchestrated Customer Engagement, or OCE, goes beyond traditional CRMs by embedding real-time intelligence into user workflows so commercial teams can personalize, optimize, and improve their HCP engagements across all channels.
Coordinate multichannel marketing touch points for timely and personalized communications.
Optimize resources and engagement plans across all customer interactions.
Create exceptional customer experiences through intelligence-driven personal engagements.
