IQVIA Labs Investigator Site Support

To contact IQVIA Laboratory Investigator Site Support or Client Response Center for any laboratory relates questions, please dial the number listed for your region/country. Note* If there is no toll-free number listed for a specific country, please dial the generic region number.

Europe (EDI), North America (ATL), and South Africa (SAF)

**Available Mon-Fri 02:0020:00 EST and Sat 09:00-18:00 EST

Country Toll Free Number
United States (800) 676-8452
Austria 0800 201046
Belgium 0800 74 531
Bulgaria 008001164422
Canada 18447086060
Croatia 0800 222 371
Czech Republic  800 143 526
Denmark 80 88 08 61
Estonia 8000 044 408
Finland 0800 113215
France 0 800 90 76 78
Germany 0800 0824765
Greece 4412 2156
Hungary 06 80 012 652
Iceland 800 8133
Ireland 1800 535 077
Israel 1-809-432-060
Italy 080 087 6171
Latvia 80 003 567
Lithuania 0 800 30 995
Luxembourg 800 21 208
Montenegro 441506 814699
Netherlands 0800 0226167
Norway 800 13 623
Poland 008004411242
Portugal 800 844 212
Pretoria South Africa 012 671 2225
Romania 0800 894 975
Russia (in country) 8 (495) 580-94-20
Russia (outside Russia)   8 (495) 580-94-20
Serbia 0800 800 674
Singapore +65 6602 1148*
Slovakia 0800 004 757
Slovenia 080 080463
Spain 900 994 439
Sweden 020-79 35 22
Switzerland 0800 557 507
Turkey 4491 3603
Ukraine 0800 502 133
United Kingdom 0800 783 0124

EDI/ATL/SAF Email: investigatorsitesupport@iqvia.com

 

Latin America (LATAM)

** Available Mon-Fri 09:00-17:00 ART

Country Toll Free Number
Argentina 0800-333-2086
Brazil 0800 891 8183
Chile 800 570 0543

LATAM Email: LatamInvestigatorsitesupport@iqvia.com

 

Asia Pacific (APAC)

** Available Mon-Fri 08:30-18:00 SGT

Country Toll Free Number
Australia 1800 128 829
Bangladesh +65 6602 1148*
China 8008101165 (landline)
4006301596 (mobile)
Hong Kong 800 903 472
India 000 800 050 3147
Indonesia 001 803 657 422
Japan 0120-936-915
Korea 00798 651 7102
Malaysia 1-800-80-1641
New Zeland 0800 442 274
Pakistan +65 6602 1148*
Philippines 1800 1 651 0239
Sri Lanka +65 6602 1148*
Taiwan 080 165 1377
Thailand 001800656270
Vietnam +65 6602 1148*

APAC Email: isteam.sg@iqvia.com

 

Generic Telephone/Fax numbers per region

Generic 00441506814699 (phone)
Europe and QSAF 0044 1506 816090 / 0044 1506 816093 (Fax)
US 1-7703733731, 8008016609 (fax for Kit Orders)
1-8009622756 (fax for DCQ)
Singapore and India +65 6602 1148 (phone)
+65 6274 4292 / 6278 7275 (fax)
Japan 0120 936 915 (phone)
0120 981 856 (fax)
China +86 10 8783 5024 (phone)
+86 10 8783 5196 (fax)

TOPCAT studies managed by the Client Response Center

** Available Mon-Fri 06:00-21:00 EST and Sat-Sun 09:00-17:30 EST

Argentina 548006660282
Australia 61256040499
Austria 43800297858
Bahrain 97380004858
+1 737 703 3257
Bangladesh 16602854272)
Belarus 16602854112
Belgium (Dutch) 3280081294
Belgium (French) 3280081293
Bosnia_Herzegovina 38780082873
Brazil 558008911975
Bulgaria 3598001184437
Canada 18008777004
Croatia 385800777901
Cyprus 35780091185
Czech Republic 420800143395
Denmark 4580250746
Egypt 208000000312
Estonia 3728000044478
Finland 358800915636
France 33800908004 / 33800915658
Georgia 16602854170
Germany 498001801988
Greece 3080044149906
Hong Kong 852800905328
Hungary 36680020167
Iceland 3548009982
India 918004402018
Ireland 3531800806144
Israel 9721809344224
Italy 39800875675
Japan 818001003204
Latvia 37180004197
Lithuania 370880031381
Luxembourg 35280027142
Macedonia 3898882058216
Malta 35680065091
Mexico 528005229895
Morocco 16602854260
Netherlands 318000221595
New Zealand 6480065405188
Norway 4780012163
Pakistan 9280090044137
Philippines 6380065405188
Poland 488004421236
Portugal 351800844821
Reunion Island 16602854211
Romania 40800896688
Russia 781080025671044 / 788005510394
Saudia Arabia 9668008443574
Serbia 381800190500
Slovakia 421800005146
Slovenia 38680080909
South Africa 27800999696
South Korea 8280065405188
Spain 34900974409
Sweden 4620793008
Switzerland / Liechtenstein 41800835758
Taiwan 886277438949
Tunisia 16602854293
Turkey 90800448829904
Ukraine 380800609324
United Arab Emirates 97180004449628
United Kingdom 448003890872
United States 18008777004

Email:ctcrc@q2labsolutions.com


China Telephone numbers for TOPCAT studies managed by the Client Response Center

** Available Mon-Fri 08:30-18:00 SGT

China 4006585692 (Toll Free)
861067902694 ( Direct Line)

Email: crc.china@q2labsolutions.com