Shape the future of consumer health.
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn moreDeveloping IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn moreDeveloping IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn moreDeveloping IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more"We strive to help improve outcomes and create a healthier, more sustainable world for people everywhere.
LEARN MOREReimagine clinical development by intelligently connecting data, technology, and analytics to optimize your trials. The result? Faster decision making and reduced risk so you can deliver life-changing therapies faster.
Research & Development OverviewGenerate and disseminate evidence that answers crucial clinical, regulatory and commercial questions, enabling you to drive smarter decisions and meet your stakeholder needs with confidence.
REAL WORLD EVIDENCE OVERVIEWElevate commercial models with precision and speed using AI-driven analytics and technology that illuminate hidden insights in data.
COMMERCIALIZATION OVERVIEWOrchestrate your success across the complete compliance lifecycle with best-in-class services and solutions for safety, regulatory, quality and medical information.
COMPLIANCE OVERVIEWWhen your destination is a healthier world, making intelligent connections between data, technology, and services is your roadmap.
TECHNOLOGIES OVERVIEWExplore our library of insights, thought leadership, and the latest topics & trends in healthcare.
DISCOVER INSIGHTSAn in-depth exploration of the global healthcare ecosystem with timely research, insightful analysis, and scientific expertise.
SEE LATEST REPORTSBy making intelligent connections between your needs, our capabilities, and the healthcare ecosystem, we can help you be more agile, accelerate results, and improve patient outcomes.
LEARN MOREBuilding on a rich history of developing AI for healthcare, IQVIA AI connects the right data, technology, and expertise to address the unique needs of healthcare. It's what we call Healthcare-grade AI.
LEARN MOREThe IQVIA Human Data Science Cloud is our unique capability designed to enable healthcare-grade analytics, tools, and data management solutions to deliver fit-for-purpose global data at scale.
LEARN MOREThe IQVIA Innovation Hub connects start-ups with the extensive IQVIA network of assets, resources, clients, and partners. Together, we can help lead the future of healthcare with the extensive IQVIA network of assets, resources, clients, and partners.
LEARN MOREIQVIA Decentralized Trials deliver purpose-built clinical services and technologies that engage the right patients wherever they are. Our hybrid and fully virtual solutions have been used more than any others.
LEARN MOREEmpowering patients to personalize their healthcare and connecting them to caregivers has the potential to change the care delivery paradigm.
LEARN MOREOur mission is to accelerate innovation for a healthier world. Together, we can solve customer challenges and improve patient lives.
LEARN MORECareers, culture and everything in between. Find out what’s going on right here, right now.
LEARN MORE"Improving human health requires brave thinkers who are willing to explore new ideas and build on successes. Unleash your potential with us.
SEARCH JOBSIQVIA Technologies Christian Passarge and Mathieu Emanuelli are thrilled to be joined by guest speaker Hartmann Estruch, Business Operations & Digital Director at Zambon. Hartmann will provide insights into Zambon’s key considerations and challenges during their journey to digital transformation success.
00:00:00 – Webinar Introduction
Matt Stewart opens the webinar by introducing our speakers.
00:01:00 – The Future of Engagement is Digital
Christian Passarge presents the future we see, the need to have the right business mindset with the right technology, and the several elements to be considered to achieve true customer engagement transformation.
00:14:50 – Digital Transformation - Success or Failure?
Christian outlines some of the repeating reasons businesses are both succeeding and failing along their journey to digital/MCM excellence, and some outcomes that are being achieved.
00:21:28 – Zambon – Making Digital Transformation a Reality
Hartmann Estruch, Business Operations & Digital Director at Zambon, shares Zambon’s new operating model framework, and the technological foundations and enablers that empowers their people.
00:31:10 – IQVIA’s OCE in Action
Hartmann shares a video showing Zambon sales reps using OCE in pharmacies to optimise their time and improve the quality of their work. He then shows the processes involved and some results.
00: 41:00 – Enabling Digital Transformation – The 4 Key Layers
Mathieu Emanuelli gives an industry snapshot of current industry challenges, and the four key layers to consider.
00: 51:06 – 3 Key Actions for Success
Christian Passarge concludes the session with 3 key actions for a successful digital transformation, before moving into a short Q&A.
You can download the presentation here.
IQVIA Consumer Health has the expertise and connected intelligence to support you on your digital transformation journey. If you have a request for a proposal in any area discussed during this webinar, please click the Green “CONTACT US” button floating on this page to make an enquiry. Alternatively, explore our Commercialization and Lifecycle Management capabilities here.
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